Sat.Oct 27, 2018 - Fri.Nov 02, 2018

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The Voice Option in Customer Service Must Not Be the Only One

ComputerTalk

Sometimes keypads are necessary. They cannot be taken out of the service equation. Who are the geniuses at AT&T who removed an entire method of communication from its company’s customer service, and when will the company fix this inexcusable error? […].

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Patient Misconceptions with Antidepressant Therapy

Med Ed 101

Patient misconceptions with antidepressant therapy is very common. Antidepressant therapy can be life changing for patients, but we have to remember that their are very critical education points that we need to help coach them on. Here’s a list of a few patient misconceptions with antidepressant therapy that I’ve seen patients have. Patient Misconception With […].

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Ambulatory Care Pharmacy – Lessons Learned in the Clinic

Med Ed 101

Last week, I participated in an ambulatory care pharmacy roundtable. It was really interesting and there was all sorts of different discussions from everything to board certification, residency, and the credentialing process. Over the last 2+ years or so, I had the opportunity to grow an ambulatory care pharmacy practice. At the roundtable, I was […].

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Elimination of Bias Against People with Disabilities

ComputerTalk

The Americans with Disabilities Act was signed into law in 1990, enjoying strong bipartisan support. […].

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From Diagnosis to Delivery: How AI is Revolutionizing the Patient Experience

Speaker: Simran Kaur, Founder & CEO at Tattva Health Inc.

The healthcare landscape is being revolutionized by AI and cutting-edge digital technologies, reshaping how patients receive care and interact with providers. In this webinar led by Simran Kaur, we will explore how AI-driven solutions are enhancing patient communication, improving care quality, and empowering preventive and predictive medicine. You'll also learn how AI is streamlining healthcare processes, helping providers offer more efficient, personalized care and enabling faster, data-driven