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Meet Mickey O’Connor, Epicur Pharma’s Director of Business Development

epicur

We just had a meeting with a large veterinary group, and they talked about how much they like working with us, how good the customer service is, how good our products are, and how easy it is to work with us. When I can do that for one of our customers, it really does give me a lot of satisfaction. Thanks, Mickey!

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Driving Market Success with Innovation

Fuld & Company Blog

From revolutionary products to groundbreaking services, innovation permeates every aspect of modern business, shaping industries and redefining market dynamics. You can watch a replay of the webinar here. Collaborative projects between R&D, marketing, and customer service teams often yield significant results.

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Innovation in business

Fuld & Company Blog

From revolutionary products to groundbreaking services, innovation permeates every aspect of modern business, shaping industries and redefining market dynamics. You can watch a replay of the webinar here. Collaborative projects between R&D, marketing, and customer service teams often yield significant results.

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Viseven’s Year in Review

Viseven

At the same time, Viseven never misses an opportunity to share our findings and insights with colleagues and clients in our blogs, during live webinar sessions with top industry experts, and, of course, at global events. Top Publications and Webinars of the Year. Both webinars can be viewed on our YouTube page.

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AI-Enabled Persona and Next Best Actions: Speculative Use Case

PharmaState Academy

For academically-oriented oncologists , I would focus on thought leadership content and educational resources, such as webinars and whitepapers, to establish our brand as a leader in the field. For sales, next-best-action can tell a salesperson what additional products to recommend, or services to sell. “If You might know them.

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PMR Systems: Which One is Right for You?

pharmacy mentor

Whether it’s through on-site training sessions, webinars, or detailed manuals, the right support can make a significant difference in how effectively your team uses the PMR system. Additionally, responsive customer service is essential for resolving any issues quickly, ensuring minimal disruption to your operations.

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Omnichannel KPI: What to Track and How to Improve?

Viseven

In addition to the number of customer interactions, the quality of customer experience is also an important KPI for omnichannel marketing. This includes the quality of customer service, the ease of navigation, the speed of page loading, and the overall user experience.