STAT
AUGUST 1, 2023
Customer service lines, overwhelmed by the surge of displaced travelers, snaked a quarter-mile down the terminal. Like thousands of travelers across the nation, I spent several days in July stranded in an airport with multiple canceled flights, lost luggage, and a whole lot of uncertainty about what to do with my hotel reservations.
RX Note
JUNE 22, 2023
Case Discussion: People Expectations When working in a community pharmacy , you may have heard your boss said, it is not just about price wars, but more importantly, customer service. A good customer service will keep your customers coming back.
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Pharmacy Joe
MAY 2, 2021
The manufacturer of protamine has provided a letter to customers stating that they have set aside a supply of previously manufactured product for medically necessary direct orders. Ordering information can be obtained from a customer service representative using the number on the manufacturer’s product availability page.
PharmaState Academy
FEBRUARY 29, 2024
Distribution Strategy: Establishing partnerships with leading hospital chains, clinics, and diagnostic centers for inpatient and outpatient sales. Establishing partnerships with a diverse network of distribution partners such as hospitals, pharmacies, wholesalers, distributors, and e-commerce platforms.
Pharma Marketing Network
OCTOBER 27, 2021
Many different strategies can be used to implement novel business models that offer flexibility, better customer service, create new revenue opportunities, and take advantage of emerging trends in the digital economy. Digital platforms can also be utilized to create strong network effects which are critical in successful platforms.
Viseven
MARCH 6, 2023
The healthcare industry provides different services to its customers, whether this is a pharma business that sells their drugs to the patients and healthcare providers directly or healthcare organizations like private or public hospitals. How does it work? How to choose the best healthcare CRM software?
Ramblings of a pharmacist
APRIL 19, 2022
Dierbergs Markets sold their pharmacy business to Mercy, the large Catholic health system which holds a relatively dominant hospital market position in St. They should be ashamed of how they treat their customers/clients. Their customer service representatives show no emotion it's like they don't care if your scripts get filled or not.
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