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These AI-driven assistants help improve patient satisfaction while reducing the burden on customerservice teams. Regulatory Compliance and Data Privacy Pharma marketing teams must ensure AI strategies comply with: HIPAA and GDPR regulations for patient data privacy. Providing adverse effect information.
Such sensitive data inside healthcare CRM software should be stored according to HIPAA compliance. It means that HIPAA-compliant patient relationship management tool is highly protected from data breaches and malicious intruders, taking full responsibility for data security.
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