Remove Compounding Remove Customer Service Remove Hospitals
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Customer Relationship Management in Healthcare Industry: Features, Benefits, and Specifics

Viseven

billion by 2025 , with a compound annual growth rate (CAGR) growth of more than 9%. The healthcare industry provides different services to its customers, whether this is a pharma business that sells their drugs to the patients and healthcare providers directly or healthcare organizations like private or public hospitals.

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Meet Mickey O’Connor, Epicur Pharma’s Director of Business Development

epicur

My first job here with Stokes was as a sales rep selling human compounded medication. I’ve done everything from being a sales rep and a pharmacist to working in business development with individual veterinarians, practice managers, and purchasers for veterinary hospitals. I’ve been with the company since the early 2000s.

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Meet the Team: Branson Bruce Talks Veterinary Compounding Education and Building Relationships

epicur

In general, my responsibilities include meeting with specialty and emergency veterinary hospitals. But I also work closely with university vet schools and build relationships with the doctors and purchasers at those teaching hospitals too. How did your career in hospitality end up leading you to Epicur? Interesting!