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Hospitals are testing AI to communicate with patients. They still don’t know how to talk to them about it

STAT

Health systems across the country are exploring blending artificial intelligence into their communication with patients, from billing to after-hours messages about medication or symptoms. But how best to actually talk to patients about the technology and its risks is still an open question.

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STAT+: Class action suit over UnitedHealth’s AI care denials nears key moment

STAT

A federal judge will soon decide whether a class action lawsuit against UnitedHealth Group and its algorithm-based care denials can move forward, which would potentially open the door for attorneys to sift through the company’s internal communications. The lawsuit, in U.S.

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Mayo Clinic’s partnership with dairy poses conflict of interest, critics say

STAT

The collaboration with Mayo involves research funded by the checkoff on dairy’s impacts on cardiovascular health as well as outreach “communicating dairy’s strong body of evidence,” per a press release from the checkoff when the partnership was first announced. It’s run by Dairy Management Inc.,

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Hospitals want to buy doctors’ happiness with Nuance’s AI scribe. What they’re paying varies

STAT

Microsoft-owned Nuance Communications sells its AI medical scribe platform to health care providers on a simple promise: If they shell out big bucks for the high-tech product, they can decrease doctor burnout and ultimately make more money by enabling doctors to see more patients.

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STAT+: As AI promises to revolutionize medical note-taking, concerns mount about accuracy and harm

STAT

That’s the vision pitched by a spate of new startups and major tech companies like Microsoft, which one year ago spent over $19 billion to acquire Nuance Communications , the biggest in a crowded field of players using AI to automate medical note-taking.

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Opinion: U.S. medical schools aren’t teaching future doctors about 7.4 million of their patients

STAT

Oliver McGowan was 18 years old when he was hospitalized in England with recurrent seizures and pneumonia. Now, all health care workers in the NHS must complete both an online module and a live interactive session covering communication and accommodations needed for this population. In 2022, the U.K. National Health Service listened.

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STAT+: Best Buy-Atrium deal offers glimpse of tech’s future in home health

STAT

But a new partnership between the electronics retailer and Atrium Health, part of the nonprofit health system Advocate Health, is a sign of how big tech and retail companies are getting in on the booming hospital-at-home market. Atrium Health, meanwhile, launched its home hospital program in 2020 and has since served over 6,300 patients.

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