Viseven

JULY 11, 2023

The largest non-profit provider of behavioral healthcare in California used Salesforce Nonprofit Cloud to meet the increasing demand for mental health services and automate their workflow. Humana , a US-based health insurance company, took advantage of a few Salesforce products at once to build a single view around their customers.

Health and Personal Care Stores 40

Health and Personal Care Stores Insurance Coverage and Processing Scheduling Appointments Communication 40

GMPSOP

JULY 14, 2024

Customer service requirements a. Determining customer requirements b. Customer service processes iii. Customer service complaints d. Develop quality policies and objectives to fulfill customers’ requirements effectively. Plan: planning processes i. Understand the business structure a.

Documentation 59

Documentation Customer Service Health and Personal Care Stores Communication 59

PharmaState Academy

FEBRUARY 29, 2024

Identifying niche segments such as elderly patients with chronic conditions, young adults seeking preventive care, and middle-aged professionals with lifestyle-related ailments. Exploring emerging segments such as telemedicine users, health-conscious millennials, and caregivers of elderly family members.

Health and Personal Care Stores 52

Health and Personal Care Stores Hospitals Communication Customer Service 52