Remove Article Remove Communication Remove Customer Service
article thumbnail

The Voice Option in Customer Service Must Not Be the Only One

ComputerTalk

They cannot be taken out of the service equation. Who are the geniuses at AT&T who removed an entire method of communication from its company’s customer service, and when will the company fix this inexcusable error? […]. Sometimes keypads are necessary.

article thumbnail

Quality Medical Representative – A need for introspection

Express Pharma

This article explores various aspects related to the issue of MR quality and proposes potential solutions. This leads to the promotion of MRs who excel in fieldwork but lack the ability or conviction to engage doctors with scientific content or effective in-clinic communication. You get what you ask for. You get what you ask for.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

These 6 ChatGPT Pharmacy Applications will change your life

pharmacy mentor

In this article, we explore 6 ways ChatGPT can integrate into pharmacy practice, streamlining processes, enhancing customer service, and optimising operations. By continuously refining workflows and customer service, pharmacies can ensure they remain competitive and provide optimal care to their patients.

article thumbnail

Quality planning best practice for medical device and GMP

GMPSOP

Quality planning is the blueprint to generate ultimate customer confidence and satisfaction with the products you manufacture. This article provides an in-depth look at how you, as a professional in a GMP business, can prepare quality planning documentation, especially from the perspective of a medical device manufacturing business.

article thumbnail

2022 Predictions From the Front-Lines of Pharma Digital Advertising

Pharma Marketing Network

In this article, R.J. As pharma transforms from a model where the product was the center of their universe to one where the customer is the center of the universe, its also shifted towards a customer service model. In 2020 and 2021, we saw pharma forced to become more flexible and open-minded than ever before.

article thumbnail

Customer Relationship Management in Healthcare Industry: Features, Benefits, and Specifics

Viseven

This article will cover the main aspects of successful healthcare CRM software and its benefit. Usually, CRM healthcare software solutions are developed to maintain and promote positive customer experience and comfortable management. You can simply imagine how the patient experience affects the communication flow.

article thumbnail

Driving Market Success with Innovation

Fuld & Company Blog

Collaborative projects between R&D, marketing, and customer service teams often yield significant results. ” Tiffany Carle Overcoming resistance to change involves clearly communicating the benefits of innovation, creating a safe environment for experimentation, and recognizing and rewarding innovative efforts. .