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How can the pharma industry address the gap in talent recruitment and development?

pharmaphorum

This is especially important for customer-facing staff on the front line of the pharmaceutical sector as they can be updated on new procedures, security alerts, compliance changes or information on the production of a new drug almost instantly. In addition, she worked as head of inspectorate and licensing for the MHRA from 2004-2006.

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Communication

RX Note

Case Discussion: People Expectations When working in a community pharmacy , you may have heard your boss said, it is not just about price wars, but more importantly, customer service. A good customer service will keep your customers coming back. Hence, have you decided to make a change, to become a better you?

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Ep. 001 – John Mack Podcast Transcript

Pharma Marketing Network

John Mack (PG): I think 2006 to 2012. I guess this goes back to 2006 again. Don Langsdorf (EHS): Right, it’s a real-time conversation with your customer. RJ Lewis (EHS): remember standing up a conference and saying this, you know, what, why are we calling it social media instead of just calling it customer service?